At Bharosa Karo, we take pride in crafting and delivering premium jewellery with care. Please review our cancellation policy before placing an order.

1. Order Cancellation by Customer

✅ Before Dispatch:
You may cancel your order within 2 hours of placing it, provided it has not been processed or dispatched. To cancel, please contact us immediately via:

• 📞 Phone: [+91 8318481233]

• 📧 Email: [bharosakaroenterprise@gmail.com]

🚫 After Dispatch:
Once your order has been packed or shipped, cancellation is no longer possible.

2. Customized / Made-to-Order Items

Orders that involve custom designs, engravings, or personalized requests cannot be cancelled once processing begins. Please confirm all details carefully before placing such orders.

3. Cancellation by Bharosa Karo

We reserve the right to cancel your order under the following circumstances:

• Unavailability of product

• Incomplete or unverifiable payment

• Invalid shipping address

• Suspected fraudulent activity

In such cases, you will receive a full refund to your original payment method.

4. Refund Timeline

If your order qualifies for cancellation:

• Refunds will be initiated within 5–7 business days

• Credit will reflect in your account depending on your bank/payment provider

5. How to Cancel

To cancel your order, please provide:

• Order ID

• Registered name and phone number

• Reason for cancellation

We’ll confirm your cancellation request via email or phone.